It’s never been easy to troublshoot end users PC problems. For me, I’m working in SI, and our main target is SMB. Most of them are not tech, but rather than just a user. So it’s often very difficult to extract the basic information from them.
I created simple information gathering tool for windows just to collect few network related information.
Output Example:
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On 233508===================== route print=================================================================================================== Interface List 3...12 50 04 b4 6a 10 ......AWS PV Network Device #0 1...........................Software Loopback Interface 1 6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter 7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 172.31.1.1 172.31.1.232 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 331 127.0.0.1 255.255.255.255 On-link 127.0.0.1 331 127.255.255.255 255.255.255.255 On-link 127.0.0.1 331 169.254.169.250 255.255.255.255 172.31.1.1 172.31.1.232 50 169.254.169.251 255.255.255.255 172.31.1.1 172.31.1.232 50 169.254.169.254 255.255.255.255 172.31.1.1 172.31.1.232 50 172.31.1.0 255.255.255.0 On-link 172.31.1.232 281 172.31.1.232 255.255.255.255 On-link 172.31.1.232 281 172.31.1.255 255.255.255.255 On-link 172.31.1.232 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 331 224.0.0.0 240.0.0.0 On-link 172.31.1.232 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 331 255.255.255.255 255.255.255.255 On-link 172.31.1.232 281 =========================================================================== Persistent Routes: Network Address Netmask Gateway Address Metric 169.254.169.254 255.255.255.255 172.31.1.1 25 169.254.169.250 255.255.255.255 172.31.1.1 25 169.254.169.251 255.255.255.255 172.31.1.1 25 =========================================================================== IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 7 331 ::/0 On-link 1 331 ::1/128 On-link 7 331 2001::/32 On-link 7 331 2001:0:4137:9e76:428:53b:53e0:fe17/128 On-link 3 281 fe80::/64 On-link 7 331 fe80::/64 On-link 7 331 fe80::428:53b:53e0:fe17/128 On-link 3 281 fe80::39be:13ca:2a9b:a07/128 On-link 1 331 ff00::/8 On-link 3 281 ff00::/8 On-link 7 331 ff00::/8 On-link =========================================================================== Persistent Routes: None END=============================== netsh winhttp show proxy======================== Current WinHTTP proxy settings: Direct access (no proxy server). END=============================== ping 8.8.8.8======================== Pinging 8.8.8.8 with 32 bytes of data: Reply from 8.8.8.8: bytes=32 time<1ms TTL=51 Reply from 8.8.8.8: bytes=32 time<1ms TTL=51 Reply from 8.8.8.8: bytes=32 time<1ms TTL=51 Reply from 8.8.8.8: bytes=32 time<1ms TTL=51 Ping statistics for 8.8.8.8: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms END=============================== tracert -d 8.8.8.8======================== Tracing route to 8.8.8.8 over a maximum of 30 hops 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 * * * Request timed out. 5 * * * Request timed out. 6 <1 ms <1 ms <1 ms 100.65.8.97 7 16 ms 2 ms 2 ms 72.21.220.46 8 <1 ms <1 ms <1 ms 52.93.27.226 9 13 ms 18 ms 13 ms 52.93.26.53 10 <1 ms <1 ms <1 ms 52.93.27.156 11 <1 ms <1 ms <1 ms 52.95.219.141 12 <1 ms <1 ms <1 ms 108.170.246.65 13 1 ms 1 ms <1 ms 209.85.255.45 14 <1 ms <1 ms <1 ms 8.8.8.8 Trace complete. END=============================== External_IP======================== 18.205.162.XXX END=============================== |
Here is the code:
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from datetime import datetime from os import popen def cmd_execute(command): print(f"Executing '{command}'...") return_vals = popen(command).read() print(return_vals) if return_vals: return return_vals else: return None def get_external_ip(): print(f"Executing '{command}'...") from requests import get resp = get('https://api.ipify.org') if resp.status_code == 200: return resp.text else: return None if __name__ == "__main__": commands = ["route print", "netsh winhttp show proxy", "ping 8.8.8.8", "tracert -d 8.8.8.8", ] filename = "tspackage_" + datetime.today().strftime('%Y%m%d') + ".log" with open(filename, "a") as f: f.write(f"\nOn {datetime.today().strftime('%H%M%S')}=====================") for command in commands: ret = cmd_execute(command) if ret: with open(filename, "a") as f: f.write(f"\n{command}========================") f.write(ret) f.write("END===============================\n") external_ip = get_external_ip() if external_ip: with open(filename, "a") as f: f.write(f"\nExternal_IP========================") f.write(external_ip) f.write("END===============================\n") |